On professionalism, casting, and flame wars
Posted: Wednesday, April 14, 2010 by The_Capitalist inI won't add anything to the flame/apology wars going back and forth. We all know what I'm talking about. Instead, this is just an open discussion for the community to talk about the way events/forums should be handled.
My view is that it's called commentating for reason- we provide commentary, colored or not. Obviously, there is always a balance between professionalism/color, but throwing blanket statements out on how a commentator should cast is missing the point of commentary completely. It is up to the caster to decide how much professionalism he wants in his casts, and it is up to the viewers to decide whether or not to watch it. You exercise your "vote" on a caster by choosing to not watch/watch a caster, not to flame him in forums.
ofc constructive criticism is always welcome, but constructive criticism works with a give and take. You state what a person has done well, and what he needs to work on. Not what he is doing BAD, or FAILING, or insulting them.
Also, just another note. Everybody- GR, Honcast, gamefire (?), puts a ton of effort into these sort of events. These VOLUNTEER hours add a lot to the community, and they provide both the community, both players and viewers, the events and the entertainment that goes along with them. So to state that the volunteers are hurting the community, being way too unprofessional, or are only doing it for a power trip is incredibly insulting, and only turns volunteers off to helping a community. Even IF the whole "power trip" thing is true (retarded- "I'm e-famous!@!", but true) it doesn't matter what the person's motivations are for volunteering, only that it is helping the community grow.
SO, if you REALLY don't like how things are going, there are only two well-mannered options- watch/don't watch a commentator, and participate in the community. If you think it is better for a caster/referee/site to run a certain way- then prove it to us. Get involved and demonstrate that you can do better. Competition is a good thing, and makes a community stronger. Flaming does not. We all flame occasionally- it happens. The important thing is to apologize afterwards and explain why you were "heated" (GET IT?! flame wars? HEATED?!? lululul)
Also, my advice is never to point out someone else' unprofessionalism, because you end up looking like a hypocrite. We all act unprofessionaly sometime. Not only is it the nature of being human, it is the nature of the internet- a place where your dreams of acting out with complete anonymity are fulfilled.
TL-DR short list
1) Commentators provide commentary- professional or colored. They are not reporters. If you want pure facts "pyro threw an ult, glacius got aura level 3" and nothing else, than find a caster who does that, or do it yourself. IMO that kind of casting adds nothing to a vod that just watching it yourself does.
2)Flame wars- Dont do it. If you have a problem with the community
organizers, don't support them, and/or get involved yourself. You want the community more professional? Volunteer your own time to one of the organizations, start your own casts, etc. As an example- Businesses (Organizations like GR) doing poorly in a certain field (HoN, or any game community) does not hurt the field itself. A field of business suffers from factors far beyond one business' control. Instead it provides opportunity to others to rise up.
3) Constructive criticism- not insulting or flaming. Say what they did well, and say what they need to work on.
4) The amount that these volunteers helps the community outweighs any amount of damage they do when these sort of things happen. If you feel they're doing it wrong, prove it yourself.
5) Don't point out other people's unprofesionalism. Because you end up being a hypocrite and its the internet. We can't all be professional all the time. Again, don't support an organization you feel is in the wrong, but don't flame them.
Side note: This post is not an indictment of anybody/team/organization in particular, nor is it a support for what happened in this game. Just something the community should keep in mind when flaming community organizers.
So what do you think? Community involvement is important. The only thing i ask, is that no one brings up specific examples of what people/organizations are doing wrong, only what they are doing right. I hope responses will be well-mannered and filled with constructive criticism. I hope that admins will keep a watch on that :P
Example- Casters shouldn't interact pre-game/in-game with players.
All interactions should go through referees ONLY. It prevents the he said/she said bs. Someone told me this, along with many others have posted in the forums- I think it's a great idea.
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Originally Posted by siknoz
I think this is what confused me the most about the OP. First off, we can't excercise our "vote" whether to watch or not, because there is no other option. So that is a **** statement. The replay system happened to be offline and no replays uploaded to the server, guess what? You were the only people able to LIVE stream the games. So the vote is to either 1) Watch someone we don't like, don't agree with, etc or 2) Don't watch the game at all. Are you serious? You actually think that #2 is a viable option for viewers? If you allowed HonCAST and other shoutcast organizations have equal opportunity to livecast the match rather than have 6+ GR reps in a game, then you can throw out a statement like that.
Second is that you say that commentators have a right to commentate, I don't think anyone has any problem with most of the commentating that goes on, even a little bit more of the "colorful" stuff. What most, if not all, people don't like is unnecessary flaming. You however seem to say that its ok because he's "commentating", but then turn around say that others(ie the forums) shouldn't flame the commentator for doing exactly that? That's what we call a double standard. If you don't want people flaming(commentating) your casters, then you should expect the same from your casters.
I think it was already said before, but ya, commentators should in no way get involved in the actual game. They should not speak in all chat, flame a team, get involved in a debate, or anything else UNLESS appointed as a ref before the game starts, which also should never be the case.
I could go on, but I'd like to hear what you think so far. Also hearing crap like "we dealt with it" and "thanks for the comments" is pretty useless, if you actually want to impress the community then tell us what you plan to do to fix it.
Well, in the case of this past weekend, there isn't much choice involved. You either watch or don't but it is still a choice you can make. There are plenty of other high-level replays that can be watched. It may be a **** choice in your opinion, but it's still a choice that can be made. And if you voice your opinion in a constructive way, than it encourages either the organization itself to change, or encourages competitors to rise up and take your business away from the "failing" one
Also, keep in mind that the game would never happen without the organization to set up a tournament. So whether or not I agree or disagree with not letting other organizations into the games (I'm really not sure) it is completely up to the people setting up the tournament who they will allow to record the games. If they set up a tournament like this, the benefit they get out of it is publicity and viewers to their site. It's a perfectly understandable business move (it would be a poor decision otherwise) to not allow others to take business away from a product you have made.
Also, I'm not sure if I said people should never criticize the organizers. Rather they shouldn't flame/insult/whine, because they should understand that they bring more to the table than they take away. I actually had a separate part on constructive criticism- which is COMPLETELY acceptable because it benefits both the organization and the community and every good organization should take heed of this. It's why after this last debacle, I know GR will be enforcing much stricter rules on everything.
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You however seem to say that its ok because he's "commentating", but then turn around say that others(ie the forums) shouldn't flame the commentator for doing exactly that? That's what we call a double standard. If you don't want people flaming(commentating) your casters, then you should expect the same from your casters.
Now, personally I wouldn't ever flame a team, but it is a "business decision" that a commentator can choose to make. The audience can choose whether or not they enjoy that kind of entertainment and if it's justified or not, and take their business elsewhere if they don't.
When I say a person "shouldn't" flame the caster for flaming this is what I mean. The commentator puts in the time and effort to try and put out a free product for the community for them to enjoy. They take a bite, and they find it isn't to their liking. Now IRL, what would a person do? Maybe spit it out, tell the volunteer they didn't like it, maybe even say what they did like and what would make it better. And they might even never try the product again, no matter how much change went on. Instead, flaming is the equivalent of spitting the product right back in the persons face and calling them **** for even attempting to give away free food. They accuse the volunteer of attempting to poison them and then loudly complain to everyone in the room that the volunteer is a shitbag cook and should be banned from cooking.
Now should this flamer be denied the right to flame to his heart's content? No, but it does hurt the community. Now if they don't care about hurting the community at all, and just want a right to complain to their heart's content, that's understandable, but unfortunate. I'm saying that if people WANT the community to get better, they shouldn't flame volunteers attempting to make the community better by putting in their time and effort.
Just a side note- it may not apply to your argument but it's just something i want to say. Part of the reason I brought up this point was because I've seen comments in the past where people state "you shouldn't criticize a players actions because you aren't as good as them" Even if that was true (Hon's competitive scene, in all honesty just isnt that good, I'm not claiming I'm better) I can still make criticism on a players actions on what he SHOULD do, but not be able to do it myself. Sports commentators might not have played past high school football and could never compete in professional play at any time, but can still criticize and major error that could have been avoided with a better play. Like I said, it doesn't really apply to your argument in anyway, but it's just something I think the community should hear.
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I could go on, but I'd like to hear what you think so far. Also hearing crap like "we dealt with it" and "thanks for the comments" is pretty useless, if you actually want to impress the community then tell us what you plan to do to fix it.
I just want to make a note here for everyone.
All this stuff I've been saying about volunteers working hard, organizations doing all this, etc, etc doesn't apply to me at all. Understand I don't do very much for GR. I come in, cast, post on some forums and thats it, so none of this is about me. I'm worthless :P
Instead, I'm making this post, because I'm friends with people- casters, referees, admins, organizers, not just from GR or Hon in general, but different kinds of competitive gaming and I know how much time they put into this kind of thing, and it's frustrating to see people flaming them for trying to help grow a community. Also, I may have the GR tag, and I do casts for GR, but I have little sway on GR decisions, because I don't do any of that. I don't spend my time organizing the tournaments.
So all this pro-organization stuff I've been saying isn't because I'm apart of the organization or that I benefit from it in anyway. Just thought I'd let you guys know :P
So as for decisions on what GR is going to do? I've heard stuff second-hand, but I'm not a GR admin. I'll let kustodian post if he feels like he wants the community to know if anything will change.
@ somoene who mentioned casters getting more out of the tournament than the players (I don't remember who :P)
I'm not sure how that works. If you mean the intrinsic pleasure of being a part of the tournament, even power trips, than sure, both players and organizers are possibly the same. But I'm pretty sure there is no $1000 prize for any of our volunteers, no matter how hard they work, or how much time they put in. Now the GR website might benefit as much, if not much more than the teams who won the money. However, understand that the money from advertisements and the like go back into the website to either A) pay for programming fees or B) to set up and support more tournaments, etc. 99.9% of the staff is volunteer, so all they get is the pleasure of volunteering. So really I'm not sure how the organizers get anywhere close to what the players get out of the tournaments.
TL DR LIST-
1) You can choose to watch/not watch the game
2) Organizers have the right to determine who participates in their tournaments- whether its players, teams or other organizations
3) Constructive criticism is good. Flaming is not.
4) Free food analogy. Organizers make food, good or bad. You can eat it or not. But please don't spit it back in their faces and insult them.
5) Flaming is doesn't help- players or organizers. However, it's a bit understandable if an organizer is getting flamed a lot over time for his free work and he eventually snaps.
6) I'm a bad GR "employee" I don't work hard like others. But please respect the ones that do work hard, even if you don't like the outcome. Again- constructive criticism is good.
7) talk to kustodian about changes
8)Players benefit more than organizers. One has a chance at $1000 prize, the other gets the pleasure of being a part of the community and being "e-famous" (unless your behind the scenes- shoutout to snoopy2gos the cameraman). The feeling you get from volunteering? Not priceless in my book :P
